Privacy Policy

1. Introduction

Cosy Cash Comps (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, enter prize competitions, purchase tickets, or contact us.

2. Information We Collect

We may collect and process the following information:
– Full name
– Email address
– Billing address
– Telephone number
– Payment information (processed securely by third-party payment providers)
– IP address and browser/device information
– Competition entry and ticket information
– Marketing preferences

3. How We Use Your Information

We use your information to:
– Process competition entries and payments
– Allocate ticket numbers
– Notify winners and instant wins
– Manage your customer account
– Prevent fraud and abuse
– Improve our website and services
– Send marketing emails where you have consented

4. Legal Basis for Processing

We process your personal data under the following lawful bases:
– Contractual necessity
– Legal obligations
– Legitimate interests
– Consent (for marketing communications)

5. Payment Processing

Payments are processed securely through third-party payment providers such as Stripe and/or PayPal. We do not store your full payment card details.

6. Marketing

If you opt in, we may send you promotional emails regarding competitions, offers, and updates. You can unsubscribe at any time using the unsubscribe link in emails.

7. Sharing Your Data

We do not sell your personal data. We may share your information with:
– Payment processors
– Email delivery providers
– Website hosting providers
– Legal or regulatory authorities where required

8. Data Retention

We retain personal data only as long as necessary for legal, accounting, tax, and operational purposes.

9. Your Rights

Under UK GDPR, you have rights including:
– Access to your data
– Correction of inaccurate data
– Erasure of data
– Restriction of processing
– Data portability
– Objection to processing

10. Cookies

Our website uses cookies to improve user experience, process orders, analyse website traffic, and remember preferences. Please see our Cookie Policy for more details.

11. Contact Us

If you have questions about this Privacy Policy or your data, contact:

Cosy Cash Comps
Email: hello@cosycashcomps.co.uk
Website: https://cosycashcomps.co.uk/contact-us/

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.